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Title JOB COACH – FULL TIME
Salary $10.00/hr.
Location Tyler South Super Store-06, Longview Corporate Office
Job Information

The incumbent in this position will provide job specific training, support and supervision to consumers with disabilities who work outside of Goodwill Industries.  Ensure that individuals’ needs are met; goals are implemented; and a safe environment is maintained at their job site.  Duties include, but are not limited to; identify and facilitate transition plans; providing training on proper work techniques and socialization skills; communicating client progress and providing feedback; providing coverage for other job coaches as needed; and providing structured intervention techniques and support to consumers in job training programs.

This individual will maintain case notes on the current system for each consumer’s case worked on a daily basis; performs job coach duties in the absence of other job coach (s); including but not limited to:  training consumers on various job duties/workplace policies and procedures/social skills/safe and efficient operation of equipment, etc.; performing Job Readiness Training; advocating for consumers in the workforce to promote successful relationships between employers and employees.

The ideal candidate will possess excellent oral/written communication skills and problem solving/organizational skills.  The candidate must also have the ability to multi-task and be able to work flexible hours.

DESCRIPTION

  • The work schedule for a Job Coach (JC) is flexible and may change from week to week. It is not a traditional Monday through Friday due to the nature of the job.
  • JC is expected to meet with consumers during their scheduled job coaching hours.
  • JC is expected to maintain professional documentation.  All documentation must be proofread for spelling, grammar, and punctuation errors.
  • Documentation must be submitted ESC, or Manager of Mission Services if ESC is unavailable, for approval prior to being distributed to consumers and/or DARS counselors.  Job Coach Logs are to be reviewed and approved before obtaining the consumer signature.
  • When consumers are not present, the JC should be working on applications, building resumes, calling to check on consumers, etc. It is expected that the JC will communicate with the ESC for another assignment if they have any unexpected down time.
  • It is expected that each JC maintain a level of professional courtesy to their counterparts. It is also expected that each JC communicate effectively with all Employment Services team members.
  • JC is expected to maintain contact with the Employment Specialist (ES) of any tardiness, absences, problems/critical incidents/concerns regarding consumers or the training site.
  • JC is expected to maintain program structure and outline, and coordinate with the ES any amendments to structure and outline to meet the needs of the consumers and/or employment site management.
  • JC is expected to turn in Job Coaching Logs by the last day of the month that have been proofread, as well as grammar, spell, and content checked, to the ESC.  The ESC will approve the Job Coach Logs and return to the JC to obtain consumer signatures.
  • JC is expected to participate in scheduled Employment Services Division meetings with the Manager of Mission Services, at a time/location designated by the Director of Mission Services.

Essential Functions

To perform this job successfully, an individual must be able to communicate effectively orally, in writing and electronically; conduct situational assessments, proofread and verify confidential documentation; organize, plan and prioritize work; make decisions and solve problems; work with outside agencies.

Education/Experience

Qualified individuals must have a high school diploma or GED, and one year of related experience working with individuals with disabilities.  Possess computer skills (Microsoft Office Suite, Excel/Outlook).  Must be customer/detail oriented (retail experience preferred).  A valid TXDL/driving record acceptable to agency liability carrier is required for this position; ability to lift up to 25 lbs.

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Title RETAIL PRODUCTION ASSOCIATE – FULL TIME
Salary $7.25 ($8.25 AFTER 90 DAYS)
Job Information

 JOB DESCRIPTION

Job Title:          Production Associate

Department:   Retail

Reports To:     Store Manager

FLSA Status:   Non- Exempt

It is an expectation of every employee of Goodwill Industries of East Texas, Inc. to adhere to the Mission, Vision and Values that we have established and have made a commitment to practice.

MISSION

We are dedicated to providing skills training and vocational opportunities for people with barriers to employment.

VISION

We improve lives in the East Texas communities we serve by ensuring that people have the opportunity for economic independence through work.

VALUES

Ÿ Second Chances – We believe that everyone deserves a second chance to change their lives.

Ÿ Service – We believe that we are here to serve our community, our customers, donors, consumers, and each other.

Ÿ Inclusion – We believe that all people can contribute and add value in our society.

Ÿ Opportunity – We believe everyone deserves a chance to succeed, and to fulfil their dreams and goals.

Ÿ Loyalty – We believe in being present and consistent.

Ÿ Friendliness – We believe in spreading joy by sharing kind words and warm smiles.

_____________________________________________________

Summary: This position is responsible for the overall production and selling of goods in our retail stores.

Essential Duties and Responsibilities include the following.

Educate customers and the community about the mission and vision of the organization.

Demonstrate our core values through actions and words.

Meet donors with exceptional customer service, unload donations and safely place them in designated areas.

Sort, price, hang and tag or otherwise process donations as directed.

Place merchandise in appropriate categories on the sales floor.

Assist customers at the register in making their final purchase by accepting cash, credit or debit and offering accurate change back when needed.

Keep the sales floor, processing area, bathrooms and breakroom clean and safe.

Maintain quality, quantity, rotation and cleanliness.

Work a rotating schedule without conflict. Clock in and out at appropriate times and allow a 24 hour notice of absence.

Follow safety policy and procedures at all times. Report to manager immediately any safety concerns.

Any and all other duties as assigned.

Supervisory Responsibilities 

This position does not have supervisory responsibilities.

Competencies 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience 

High School diploma or GED.

Language Skills

Ability to effectively present information and respond to questions from groups of managers, consumers, customers, and the general public.

Mathematical Skills 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills 

Basic computer skills and knowledge of operating a POS system.

Other Skills and Abilities 

Bilingual skills a plus.

Other Qualifications

Must be able to work a flexible schedule, including evenings and weekends.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

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Title WORK ADJUSTMENT TRAINER – FULL TIME
Salary $11.00
Location Palestine-07, Tyler South Super Store-06, Longview Corporate Office
Job Information

The incumbent in this position is primarily responsible for working with disabled individuals and/or disadvantaged youth & young adults w/challenges providing work adjustment training services. The individual must be able to identify appropriate/inappropriate work behavior by observations, review of existing records, DARS data and/or feedback from family members; train consumers on various job duties, workplace policies and procedures/social skills/safe and efficient operation of equipment.  Periodically monitor Individual Adjustment Plan (IAP) to determine progress or modify as needed to maintain individual goal(s); attend mandatory meetings.

This individual has direct oversight of supervision of consumers assigned to their WAT training area; maintain daily logs on the individual’s progress; complete timely monthly reports on consumers; development that includes, but is not limited to: skills, growth, punctuality, socialization, behavior, and overall improvement.

The ideal candidate will be skilled in working with diverse population of disabled and/or disadvantage clients; developing and maintain professional and cooperative relations with DARS counselors, WSAT Coordinators, and DBS consumers; have excellent verbal/written communication skills, interpersonal skills, and technical skills. The requirements listed above are representative of the knowledge, skills and/or abilities required.

Essential Functions: To perform this job successfully, an individual must be able to train, monitor, coach and evaluate disabled individuals and/or a population of youth some having disciplinary challenges; intervene/address consumer crisis, perform extensive report writing (good written and verbal communication skills; a must). Mobility – required to stand; frequently walk, climb, stoop, kneel, crouch, crawl. Dexterity – requires hands to manipulate, feel, reach, lift and/or carry. Sensory – able to see objects, colors at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel. Lifting – frequently lifts and/or carries 25 to 50 lbs. using safety measures in place.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions perform each essential duty satisfactorily.

Education/Experience: High School Diploma or GED and a Bachelor’s degree in a related field (Education, Sociology, Social Services, or Liberal Arts) with a minimum of one year of experience in rehabilitation or work adjustment like services; or an AA degree in a related field and 2 years of training/experience; possess computer skills (Microsoft Office Suite, Excel/Outlook). Substitution:  4 years of directly related experience working with people with disabilities and/or in group homes or half-way houses.  An AA degree must be obtained (in a related field as approved by the organization) within 2 years of appointment.  A valid TXDL/driving record acceptable to agency liability carrier is required for this position.

We offer a competitive wage and benefit package, including up to 30 days of paid time off per year.

 

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Title ASSISTANT RETAIL MANAGER – FULL TIME
Salary $10.50/HR
Location Gladewater-18
Job Information

The incumbent in this position will be primarily responsible for the assisting the manager of a retail store; in the absence of the Store Manager supervise 10+ retail employees; coordinates activities of workers in retail store by performing the following duties:  carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws and ensures compliance from all store staff.  Ensures merchandise colorization and categorizes of textile inventory, maintain adequate store inventory, monitor pricing of merchandise; investigate accidents/injuries; assist in completing paperwork accurately and neatly and submits within established time-frames.  Maintain a safe working/shopping environment for all employees and customers.  Respond in a timely manner to customer complaints or inquiries; perform various retail duties as assigned.

The ideal candidate will be proficient in the above-listed skills with prior customer service experience preferably in a retail environment; will assists in achieving or exceeding budget store sales monthly and annual goals; able to lean company policies and procedures in a short period of time and ensure compliance of the same of the retail staff; will have knowledge of and the ability to administer first aid in case of accidents.

Essential Functions:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily listed above which are representative of the Knowledge, Skills, and/or Abilities required; additionally this incumbent will be proficient in math, reading, and writing; able to perform the physical demands of the job which include:  Mobility – required to stand; frequently walk, climb, stoop, kneel, crouch, crawl.  Dexterity – requires hands to manipulate, feel, reach, lift and/or carry.  Sensory – able to see objects, colors at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel.  Lifting – frequently lifts and/or carries 25 to 50 lbs. using safety measures in place.  (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).  Hours are primarily daytime hours with some evening work and rotating weekends.

Education and/or Experience:  High School Diploma or GED required plus 12 months of retail customer service experience, 6 months of which must have been in a management position.  (Retail Management Certificate may be substituted for 6 months of retail experience).  Must also possess a current TXDL with an acceptable driving record that meets company’s insurance standards.  (Bilingual is a plus)

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Title CHILD SUPPORT OFFICER II – FULL TIME TEMPORARY
Salary $12.18/HR
Start Date 2017-09-01
End Date 2018-08-31
Location Longview Super Store-14, Tyler South Super Store-06
Job Information

The incumbent in this temporary position will be primarily responsible performing routine (journey-level) child support work. Work involves conducting investigations to locate or trace absent parents and to determine or establish paternity, enforcing court orders of child support, preparing case documentation, and monitoring cases. Work under moderate supervision, with limited latitude for the use of initiative and independent judgment.

The ideal candidate will be able to: conduct investigations to locate or trace absent parents; review and assesses cases to develop implementation strategies and determines appropriate subsequent actions; monitor child support payments and refers delinquent cases for appropriate enforcement action. Prepares various documents relating to legal or other actions necessary to establish or enforce a court order for child support. Respond to inquiries concerning case status. Explain program policies, procedures, and regulations to parents through individual interviews or seminars. Attends court with legal staff to update legal documents and assist in negotiations. Attend court with legal staff to update legal documents and assist in negotiations. Performs related work as assigned.

Knowledge, Skills, and Abilities:

Knowledge of child support laws, policies, principles, and practices; and of investigative practices and techniques.

Skill in interviewing and in conducting investigations, in basic mathematics, and in the operation of computers and applicable computer software.

Skill in handling multiple tasks, prioritizing, and meeting deadlines.

Skill in effective oral and written communication.

Skill in exercising sound judgment and effective decision-making.

Ability to analyze, interpret, and evaluate information; and to communicate effectively.

Ability to work cooperatively with others in professional office environment.

Ability to provide excellent customer service.

Ability to type 35 words per minute (Typing test required at time of interview).

Minimum Qualifications:  Qualified individuals must have a high school diploma or GED; plus 6 months to a year of related experience in interviewing and collections related to child support.  Must be able to pass a general background check.

Essential Functions:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skills, and/or ability required.  (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).  Individuals with disabilities are encouraged to apply.

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Title ASSISTANT ATTORNEY GENERAL I/II – TEMPORARY-FULL TIME
Salary $23.00 – $25.00/HR
Start Date 2017-09-01
End Date 2018-08-31
Location Tyler South Super Store-06, Longview Corporate Office
Job Information

GENERAL DESCRIPTION

Performs entry-level legal work.  Work involves providing legal advice, counsel, and assistance; representing the State’s interest in civil and criminal matters; reviewing, evaluating, and rendering legal opinions; preparing legal documentation; and assisting in drafting bills for legislative consideration.  Works under close supervision, with minimal latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED

Provides legal advice, counsel, and assistance.

Represents the State’s interest in civil and criminal matters.

Prepares legal documents, including but not limited to briefs, pleadings, and memoranda.

Performs legal research and investigations, and reports findings and conclusions.

Participates in administrative and evidentiary hearings and in the discovery process.

Assists in preparing cases for trials

Assists in representing the Office of the Attorney General in state or federal district and appellate courts.

Assists in drafting bills for legislative consideration.

Performs related work as assigned.

GENERAL QUALIFICATION GUIDELINES

Experience and Education

Experience in legal work. Graduation from an accredited law school with a Juris Doctor (JD) degree.  Member in good standing with the State Bar of Texas.

Knowledge, Skills, and Abilities

Knowledge of legal principles, practices, and proceedings; and of state and federal laws, regulations, and rules.

Skill in legal research, writing, and analysis; in conducting investigations; in mediation and negotiations; in using reasoning and logic; in identifying and solving complex problems; in prioritizing workloads; in using judgment to identify courses of action; and in the use of a computer and applicable software.

Ability to prepare legal documents, to conduct research, to interpret and apply laws, to summarize findings, to prepare cases for trial, to conduct hearings, and to communicate effectively.

Registration, Certification, or Licensure

Must be licensed as an attorney by the State of Texas.

Essential Functions:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skills, and/or ability required.  (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).  Individuals with disabilities are encouraged to apply.

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Title RETAIL MANAGER-FULL TIME
Start Date 2018-03-09
Location Mineola-08
Job Information

DUTIES AND RESPONSIBILITIES:

Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws and ensures compliance from all store staff.  Enforces security and loss prevention procedures, including ensuring sales transactions are rung up and reported accurately, all monies are collected, counted and deposited securely in the designated bank. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work schedules; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

In addition, this position ensures merchandise colorization and categorizes of textile inventory; maintains adequate store inventory, formulates pricing policies on merchandise according to requirements for profitability of store operations; investigate accidents/injuries; assist in completing paperwork accurately and neatly and submits within established timeframes. Maintain a safe working /shopping environment for all employees and customers. Respond in a timely manner to customer complaints or inquiries; perform various retail duties as assigned.

 

Proficient in the above listed skills with prior customer service experience preferably in a retail environment; assist in achieving or exceeding store sales monthly and annual goals;  maintain and control revenue expenses monthly and annually; able to learn company policies and procedures in a short period of time and ensure compliance of the same of the retail staff; ensures customers are treated in a fair, courteous and efficient manner by store staff; knowledge of and the ability to administer first aid in case of accidents.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily listed above which are representative of the Knowledge, Skills, and/or Abilities required; Additionally this incumbent will be proficient in math, reading, and writing; able to perform the physical demands of the job which include: Mobility-required to stand; frequently walk, climb, stoop, kneel, crouch, crawl. Dexterity– requires hands to manipulate, feel, reach, lift and/or carry.  Sensory– able to see objects, colors at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel.  Lifting-frequently lifts and/or carries 25 to 50 lbs. using safety measures in place. (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).  Hours are primarily daytime hours with some evening work and rotating weekends.

EDUCATION AND EXPERIENCE: 

High school diploma or (GED) and 2 years Customer Service Experience, one of which must include one year in a management position. (A Customer Service Certificate may be substituted for 3 months of related experience. Retail Management Certificate may be substituted for 6 months of retail experience).

QUALIFICATIONS

SKILLS IN:

Retail store management & activities of store personnel; scheduling, merchandising; math, reading and writing.Identifying and resolving problems in a timely manner; works well in group problem solving situations; responds promptly to customer needs; and solicits customer feedback to improve service.

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Title Administrative Database Office Assistant
Salary 11.75/hr
Location Tyler South Super Store-06
Job Information

 

The ideal candidate will be proficient in strong written communication skills; ability to assist and train staff to write clear, articulate supporting documentation on consumers; attention to detail and ability to meet deadlines; possess exemplary customer/consumer service skills; obtain and maintain professional relationship with State and Local vendors; core computer skills in Microsoft Word and Excel; ability to work well in a team environment; ability to handle multiple concurrent assignments with attention to detail and meet deadlines.

 

DESCRIPTION

 

  • Act as backup to Administrative Database Analyst and other Services.
  • Maintain current  system with updates and changes
  • Enter data for other services within the Mission Services
  • Assist in billing services, requesting and/or entering purchase orders into the system for WAT, ES, and Social Services.
  • Provide administrative support to management.
  • Assist in reviewing WAT, Job Coach’s and Employment Specialist notes in the current system
  • Audit files and maintain all consumer files.
  • Assist with Mission Services reporting and projects.
  • Any other duties as assigned by the Director of Mission Services or Program Manager

Essential Functions:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skills, and/or ability required.  (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).  Duties essential to this position in addition to those listed above are as follows:  attend all mandatory meetings, and complete all required training.

 

Education/Experience High School diploma; and two years of documented experience in a professional or personal setting routinely providing data entry or office coordination; or

an associate’s degree in the computer technology field, business, rehabilitation, or related human services; and one year of documented experience in a professional or personal setting routinely working programming, networking or data entry; A valid TXDL/driving record acceptable to agency liability carrier is required for this position.

 

This is a highly confidential position.

 

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Title E-CYCLING LABORER – FULL TIME
Salary $8.25/HR
Location TYLER
Job Information
  • Familiarity with various types of electronics
  • Knowledge of repairable, re-sellable or scrap donated electronics
  • Excellent Customer Service
  • Perform additional hands-on tasks as assigned by E-Cycle Lead
  • Hours are primarily daytime hours with some evening work and rotating weekends

Qualifications

  • Must have 6 months or more customer service experience
  • Basic computer skills
  • Frequently lift and/or move up to 25 to 50 pounds
  • Bilingual skills a plus
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Title RETAIL LEAD – FULL TIME
Salary $9.25/Hr
Start Date 03082018
Location Marshall-15
Job Information

The incumbent in this position intermittently performs duties identical to that of the Retail Clerk. In addition, this individual will perform other retail duties as assigned by management and differs in responsibility of that of the Retail Clerk in that this position insures that all employees are trained for the jobs they will be performing, including but not limited to:  training on equipment that will be used, outlining and potential safety hazards of the work; inspects personal protective equipment (PPE) and corrects or reports any issues or concerns to the supervisor; constantly monitors work areas, conducts periodic safety inspections taking corrective action as necessary; assists in achieving or exceeding projected monthly/annual sales goals.

The ideal candidate will be proficient in the above listed skills with prior customer service experience preferably in a retail environment.

Additionally this incumbent will be proficient in math, reading, and writing in English (although bi-lingual is a plus); able to learn company policies and procedures in a short period of time and ensure compliance of the same of the retail staff; knowledge of and the ability to administer first aid in case of accidents.

Essential Functions:  To perform this job successfully, an individual must be able to perform each duty satisfactorily, listed above which are representative of the Knowledge, Skills, and/or Abilities required; in addition to physical demands of the job which include: Mobility – required to stand; frequently walk, climb, stoop, kneel, crouch, crawl. Dexterity – requires hands to manipulate, feel, reach, lift and/or carry. Sensory – able to see objects, colors at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel. Lifting – frequently lifts and/or carries 25 to 50 lbs. using safety measures in place.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Hours are primarily daytime hours with some evening work and rotating weekends.

Education and/or Experience:  High School Diploma or GED required plus 1 year full time equivalent Customer Service Experience.  (Retail Management Certificate may be substituted for 6 months of retail experience).   (Bilingual is a plus)

We offer a competitive wage and benefit package, including up to 30 days of paid time off per year.

DEADLINE TO APPLY: Open continuous until filled.

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Title EMPLOYMENT SPECIALIST COORDINATOR
Salary $27,500.00/Salaried
Location Tyler
Job Information

The incumbent in this position will primarily be responsible for the supervision and coordination of all Job Coaches and Employment Specialist (currently 3 locations:  Longview, South (Loop), Main (Administration building).

This individual will maintain oversight of staff ensuring close contact with clients during job training and placement to resolve problems and evaluate placement adequacy; perform intake and coordinate situation assessments for consumers; coordinate job readiness and placement for persons coping with personal, social and vocational difficulties; communicate with business partners to maintain employment for consumers; verify/proofread documents/records as it pertains to benchmarks, Job Coach notes, and CCSA’s, etc.; monitor credentialing of staff; ensure all billing is submitted timely and proofread from all Job Coaches and Employment Specialists; conduct job interviews.

  • Provide oversight of departmental documentation
  • Assist in training process of new staff as well as ongoing training to existing staff
  • Coordinate day to day departmental communication, scheduling and review of internal and state documentation
  • Provide administrative support to management
  • Provide updates to Manager of Mission Services on a consistent basis regarding Employment Services consumers
  • Perform duties of Employment Specialist
  • Perform back up Job Coaching duties as needed
  • Coordinate all Employment Services programs
  • Proofread job coach logs and benchmarks prior to Job Coach, Employment Specialist or Consumer signing
  • Coordinate job coaching schedules
  • Notify Employment Specialist of overflow job coaching needs
  • Participate in Division staff meetings and provide updates on consumers
  • Coordinate transportation for Employment Services consumers
  • Review and edit Job Coach’s and Employment Specialist time records in TC1 system prior to end of pay period.
  • Review PTO for Job Coaches and Employment Special prior to approving time off.
  • Audit word document notes, as well as application logs, and address with Manager any deficits promptly

The ideal candidate will be proficient in the above listed skills set in addition to demonstrating the ability to: supervise staff while possibly carrying a caseload of approximately 5-10 consumers; provide supported employment leadership; ensure Benchmarks are met and submitted timely by staff; partner with DARS and other community/business referral sources, such as schools and community groups to maintain relationship; analyze information from interviews, educational and medical records, consult with other professionals; locate barriers to employment and work with clients to develop strategies for overcoming these barriers; communicate effectively orally and in writing; other duties as assigned.

Minimum Qualifications

Qualified individuals must have a high school diploma or GED; in addition to a Bachelor’s degree (B.A. or B.S) in a related field of study (rehabilitation, business, marketing, or a related human services field (a Master’s degree is a plus); four years related experience, two of which included supervision of staff. A valid TXDL/driving record acceptable to agency liability carrier is required for this position; ability to lift up to 25lbs.

 

Essential Functions

To perform this job successfully an individual must be able to communicate effectively orally, in writing and electronically; supervise staff providing services to consumers with varying disabilities; conduct situational assessments, proofread and verify confidential documentation; provide secure storage of confidential files; organize, plan and prioritize work; make decisions and solve problems; work with outside agencies.  This is a highly confidential position.

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Title Accounts Payable
Salary $12-$14 per hour
Location Tyler Administration Office
Job Information

Summary Performs accounting duties as defined by Accounting Manager that supports required separation of duties.

Essential Duties and Responsibilities include the following:

Accounts Payable

Pays vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments or purchase order amendments.

Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.

Maintains historical records by filing documents.

Reconciles processed work by verifying entries and comparing system reports to balances

Store Sales

Review store sales documents and prepare necessary spreadsheets to post sales to general ledger and reports to management.

Ability to identify and resolve problems in a timely manner.

Other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical – Synthesizes complex or diverse information; Collects and researches data.

Design – Uses feedback to modify designs; Demonstrates attention to detail.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills – Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service – Manages difficult or emotional vendor situations; Responds promptly to vendor needs; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Business Acumen – Understands business implications of decisions; Displays orientation to profitability.

Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.

Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Supports affirmative action and respects diversity.

Strategic Thinking – Understands organization’s strengths & weaknesses.

Judgement – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation – Demonstrates persistence and overcomes obstacles.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Develops realistic action plans.

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity – Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly.

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals..

Initiative – Volunteers readily; Asks for and offers help when needed.

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience

Associate’s degree (A. A.) or equivalent from two-year college or technical school; or one to two years’ experience in accounting; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of MAS 90 Accounting software; Microsoft Explorer Internet software; Excel spreadsheet software and Microsoft Word processing software.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

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Title Special Programs Coordinator
Salary 12.50/hr
Location Tyler South Super Store-06
Job Information

The incumbent in this position will primarily be responsible for the supervision and coordination of all Job Coaches and Employment Specialist (currently 2 locations:  Longview, South (Loop)

This individual will maintain oversight of staff ensuring close contact with clients during job training and placement to resolve problems and evaluate placement adequacy; perform intake and coordinate situation assessments for consumers; coordinate job readiness and placement for persons coping with personal, social and vocational difficulties; communicate with business partners to maintain employment for consumers; verify/proofread documents/records as it pertains to benchmarks, Job Coach notes, and CCSA’s, etc.; monitor credentialing of staff; ensure all billing is submitted timely and proofread from all Job Coaches and Employment Specialists; conduct job interviews.

  • Provide oversight of departmental documentation
  • Assist in the training process of new staff as well as ongoing training to existing staff
  • Coordinate day to day departmental communication, scheduling and review of internal and state

documentation

  • Provide administrative support to management
  • Provide updates to Manager of Mission Services on a consistent basis regarding Employment

Services consumers

  • Perform duties of Employment Specialist
  • Perform back up Job Coaching duties as needed
  • Coordinate all Employment Services programs
  • Proofread job coach logs and benchmarks prior to Job Coach, Employment Specialist or

Consumer signing

  • Coordinate job coaching schedules
  • Notify Employment Specialist of overflow job coaching needs
  • Participate in Division staff meetings and provide updates on consumers
  • Coordinate transportation for Employment Services consumers
  • Review and edit Job Coach’s and Employment Specialist time records in TC1 system prior to the end of pay period.
  • Review PTO for Job Coaches and Employment Special prior to approving time off.

Audit word document notes, as well as application logs, and address with Manager any deficits promptly

The ideal candidate will be proficient in the above-listed skills set in addition to demonstrating the ability to: supervise staff while possibly carrying a caseload of approximately 5-10 consumers; provide supported employment leadership; ensure Benchmarks are met and submitted timely by staff; partner with DARS and other community/business referral sources, such as schools and community groups to maintain relationship; analyze information from interviews, educational and medical records, consult with other professionals; locate barriers to employment and work with clients to develop strategies for overcoming these barriers; communicate effectively orally and in writing; other duties as assigned.

Minimum Qualifications

Qualified individuals must have a high school diploma or GED; in addition to a Bachelor’s degree (B.A. or B.S) in a related field of study (rehabilitation, business, marketing, or a related human services field (a Master’s degree is a plus); four years related experience, two of which included supervision of staff. A valid TXDL/driving record acceptable to agency liability carrier is required for this position; ability to lift up to 25lbs.

 

Essential Functions

To perform this job successfully an individual must be able to communicate effectively orally, in writing and electronically; supervise staff providing services to consumers with varying disabilities; conduct situational assessments, proofread and verify confidential documentation; provide secure storage of confidential files; organize, plan and prioritize work; make decisions and solve problems; work with outside agencies.  This is a highly confidential position.

The incumbent in this position will primarily be responsible for the supervision and coordination of all Job Coaches and Employment Specialist (currently 2 locations:  Longview, South (Loop)

This individual will maintain oversight of staff ensuring close contact with clients during job training and placement to resolve problems and evaluate placement adequacy; perform intake and coordinate situation assessments for consumers; coordinate job readiness and placement for persons coping with personal, social and vocational difficulties; communicate with business partners to maintain employment for consumers; verify/proofread documents/records as it pertains to benchmarks, Job Coach notes, and CCSA’s, etc.; monitor credentialing of staff; ensure all billing is submitted timely and proofread from all Job Coaches and Employment Specialists; conduct job interviews.

  • Provide oversight of departmental documentation
  • Assist in the training process of new staff as well as ongoing training to existing staff
  • Coordinate day to day departmental communication, scheduling and review of internal and state

documentation

  • Provide administrative support to management
  • Provide updates to Manager of Mission Services on a consistent basis regarding Employment

Services consumers

  • Perform duties of Employment Specialist
  • Perform back up Job Coaching duties as needed
  • Coordinate all Employment Services programs
  • Proofread job coach logs and benchmarks prior to Job Coach, Employment Specialist or

Consumer signing

  • Coordinate job coaching schedules
  • Notify Employment Specialist of overflow job coaching needs
  • Participate in Division staff meetings and provide updates on consumers
  • Coordinate transportation for Employment Services consumers
  • Review and edit Job Coach’s and Employment Specialist time records in TC1 system prior to end

of pay period.

  • Review PTO for Job Coaches and Employment Special prior to approving time off.

Audit word document notes, as well as application logs, and address with Manager any deficits promptly

The ideal candidate will be proficient in the above-listed skills set in addition to demonstrating the ability to: supervise staff while possibly carrying a caseload of approximately 5-10 consumers; provide supported employment leadership; ensure Benchmarks are met and submitted timely by staff; partner with DARS and other community/business referral sources, such as schools and community groups to maintain relationship; analyze information from interviews, educational and medical records, consult with other professionals; locate barriers to employment and work with clients to develop strategies for overcoming these barriers; communicate effectively orally and in writing; other duties as assigned.

Minimum Qualifications

Qualified individuals must have a high school diploma or GED; in addition to a Bachelor’s degree (B.A. or B.S) in a related field of study (rehabilitation, business, marketing, or a related human services field (a Master’s degree is a plus); four years related experience, two of which included supervision of staff. A valid TXDL/driving record acceptable to agency liability carrier is required for this position; ability to lift up to 25lbs.

 

Essential Functions

To perform this job successfully an individual must be able to communicate effectively orally, in writing and electronically; supervise staff providing services to consumers with varying disabilities; conduct situational assessments, proofread and verify confidential documentation; provide secure storage of confidential files; organize, plan and prioritize work; make decisions and solve problems; work with outside agencies.  This is a highly confidential position.

Apply Now


Administrative Offices
general@goodwilletx.com

409 West Locust
Tyler, Texas 75702

 
Goodwill Transportation Department

500 ENE Loop 323
Tyler, Texas 75706

(903) 593-5409 tel

 
Goodwill Commercial Services Division

1530 John Carney Drive
Tyler, TX 75701

(903) 593-2481 tel
(903) 592-7262 fax

 
Goodwill's Human Resources Department and
Employment:

employment@goodwilletx.com

409 West Locust
Tyler, Texas 75702

(903) 593-8438 tel
(903) 593-8774 fax