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Jobs Listing

Title Good Assist Community Outreach Worker – Part-Time
Salary $10.00/Hr.
Location Mineola-08
Job Information

[Essential] Duties included but not limited to:

  • Responsible for assisting individuals in filling out applications for SNAP benefits, Medicaid, Medicare, and TANF benefits.
  • Work schedule as assigned, including weekends and after regular office hours.
  • Make appropriate referrals to other community agencies as needed.
  • Recruit and coordinate individuals to work at GoodAssist Kiosks.
  • Attend training as designated.
  • Complete necessary paperwork for grant tracking.

Qualifications

  • High School diploma or GED required.
  • 6 months of work directly related to experience in customer service (preferred with knowledge of state and Federal programs).
  • Basic MS computer skills.
  • Valid Texas Driver’s License and driving record acceptable to Goodwill’s Automobile Liability Carrier.
  • Must be able to lift up to 25 -50 pounds; some assignments may require lifting, bending, crouching and standing or sitting for long periods of time.
  • Bilingual skills a plus.

In addition to H.S. Diploma and specified degree or certification, applicant must also be able to perform the essential duties as outlined above. 

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Title CHILD SUPPORT OFFICER II – FULL TIME TEMPORARY
Salary $12.18/HR
Start Date 2017-09-01
End Date 2018-08-31
Location Tyler South Super Store-06
Job Information

The incumbent in this temporary position will be primarily responsible performing routine (journey-level) child support work. Work involves conducting investigations to locate or trace absent parents and to determine or establish paternity, enforcing court orders of child support, preparing case documentation, and monitoring cases. Work under moderate supervision, with limited latitude for the use of initiative and independent judgment.

The ideal candidate will be able to: conduct investigations to locate or trace absent parents; review and assesses cases to develop implementation strategies and determines appropriate subsequent actions; monitor child support payments and refers delinquent cases for appropriate enforcement action. Prepares various documents relating to legal or other actions necessary to establish or enforce a court order for child support. Respond to inquiries concerning case status. Explain program policies, procedures, and regulations to parents through individual interviews or seminars. Attends court with legal staff to update legal documents and assist in negotiations. Attend court with legal staff to update legal documents and assist in negotiations. Performs related work as assigned.

Knowledge, Skills, and Abilities:

Knowledge of child support laws, policies, principles, and practices; and of investigative practices and techniques.

Skill in interviewing and in conducting investigations, in basic mathematics, and in the operation of computers and applicable computer software.

Skill in handling multiple tasks, prioritizing, and meeting deadlines.

Skill in effective oral and written communication.

Skill in exercising sound judgment and effective decision-making.

Ability to analyze, interpret, and evaluate information; and to communicate effectively.

Ability to work cooperatively with others in professional office environment.

Ability to provide excellent customer service.

Ability to type 35 words per minute (Typing test required at time of interview).

Minimum Qualifications:  Qualified individuals must have a high school diploma or GED; plus 6 months to a year of related experience in interviewing and collections related to child support.  Must be able to pass a general background check.

Essential Functions:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skills, and/or ability required.  (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).  Individuals with disabilities are encouraged to apply.

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Title COMPUTER WORKS SPECIALIST
Salary $7.25 ($8.25 after probation period)
Location Tyler, TX
Job Information

[Essential] Duties included but not limited to:

  • Install, configure, monitor, troubleshoot and evaluate existing and new computers and other network equipment
  • Perform any other duties as assigned
  • Excellent customer service in retail

Qualifications

  • High school diploma with some college
  • Basic computer knowledge of systems and operating system configurations, computer parts and related electronic devices.
  • Must have one year or more directly related experience
  • Mathematical skills
  • Must maintain current TXDL and driving record acceptable to Company’s insurance carrier
  • Must frequently lift and/or move up to 50 pounds
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Title LEAD COUNSELOR – PT/FT
Salary 43000
Location Tyler South Super Store-06
Job Information

In this highly confidential position, the incumbent will primarily be responsible for providing counseling services to the organization’s Disability Rehabilitations Services (DARS), Division of Blind Services (DBS) “consumers”, the myriad of internal program participants, as well as individual/group counseling, as needed; complete and maintain accurate participant records (i.e., client diagnosis, progress notes, mandated forms) as required by federal and state laws, company policies, and administrative regulations.  Additionally, the incumbent supervises Interns that are completing their hours to quality for licensure and oversees their provision of services on a daily basis.

Further, this person aids individuals’ efforts to overcome personal, social, or behavioral problems, provides crisis intervention for those the agency serves, refers and/or employs; provides special services such as alcohol and drug prevention counseling or referral assistance, prepares and maintains required treatment records and reports; develops and implements treatment plans, conducts follow-up counseling with counselors to determine if their needs have been met, identifies cases of domestic abuse or other family problems among consumer participants and encourages individuals, students or parents to seek additional assistance from mental health professionals.

  • Provide oversight of departmental documentation
  • Coordinate day to day departmental communication, scheduling and review of internal and state documentation
  • Conduct vocational evaluations, including initial interview, testing and behavioral observations
  • Maintain PSAT/VAT caseload and request more hours as necessary from DARS/DBS counselor(s).
  • Maintain counseling caseload and request more hours as necessary from DARS/DBS counselor(s).
  • Monitor the number of approved DARS PSAT/VAT hours within the scope of the Purchase Order on file.
  • Fill out the Counseling form and submit for billing in a timely manner.
  • Complete monthly calendars of hours and submit in a timely manner for billing purposes.
  • Schedule training hours for PSAT/VAT and relay schedule to WAT Coordinator
  • Schedule counseling sessions, personal social adjustment and prevocational adjustment training sessions for participants in the prevocational program
  • Communicate with consumers’ WAT trainers on specific needs/areas of concern.
  • Counsel and/or train clients/program participants, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes
  • Develop IAP goals inclusive of short and long term goals.
  • Participate in staffings with Case Managers, Care Givers, etc.
  • Mentor and directly supervise students during their internship to insure quality training of future mental health professionals

The ideal candidate will be proficient in the above listed skills set in addition to demonstrating the ability to: supervise staff while possibly carrying a caseload of approximately 5-10 consumers; provide supported employment leadership; ensure Benchmarks are met and submitted timely by staff; partner with DARS and other community/business referral sources, such as schools and community groups to maintain relationship; analyze information from interviews, educational and medical records, consult with other professionals; locate barriers to employment and work with clients to develop strategies for overcoming these barriers; communicate effectively orally and in writing; other duties as assigned.

Minimum Qualifications

Qualified individuals must have a high school diploma or GED; in addition to a Master’s degree in Rehabilitation Counseling, Counseling, Clinical Mental Health Counseling, Psychology, or a related field, and licensure as an LPC, LPC-Intern, LMSW, LCSW, or license eligible.  A valid TXCL/driving record acceptable to agency liability carrier is required for this position.

Essential Functions

To perform this job successfully an individual must be able to communicate effectively orally, in writing and electronically; supervise staff providing services to consumers with varying disabilities; conduct situational assessments, proofread and verify confidential documentation; provide secure storage of confidential files; organize, plan and prioritize work; make decisions and solve problems; work with outside agencies.  This is a highly confidential position.

                     

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Title JOB COACH – FULL TIME
Salary $10.00/hr.
Location Tyler South Super Store-06, Longview Corporate Office
Job Information

The incumbent in this position will provide job specific training, support and supervision to consumers with disabilities who work outside of Goodwill Industries.  Ensure that individuals’ needs are met; goals are implemented; and a safe environment is maintained at their job site.  Duties include, but are not limited to; identify and facilitate transition plans; providing training on proper work techniques and socialization skills; communicating client progress and providing feedback; providing coverage for other job coaches as needed; and providing structured intervention techniques and support to consumers in job training programs.

This individual will maintain case notes on the current system for each consumer’s case worked on a daily basis; performs job coach duties in the absence of other job coach (s); including but not limited to:  training consumers on various job duties/workplace policies and procedures/social skills/safe and efficient operation of equipment, etc.; performing Job Readiness Training; advocating for consumers in the workforce to promote successful relationships between employers and employees.

The ideal candidate will possess excellent oral/written communication skills and problem solving/organizational skills.  The candidate must also have the ability to multi-task and be able to work flexible hours.

DESCRIPTION

  • The work schedule for a Job Coach (JC) is flexible and may change from week to week. It is not a traditional Monday through Friday due to the nature of the job.
  • JC is expected to meet with consumers during their scheduled job coaching hours.
  • JC is expected to maintain professional documentation.  All documentation must be proofread for spelling, grammar, and punctuation errors.
  • Documentation must be submitted ESC, or Manager of Mission Services if ESC is unavailable, for approval prior to being distributed to consumers and/or DARS counselors.  Job Coach Logs are to be reviewed and approved before obtaining the consumer signature.
  • When consumers are not present, the JC should be working on applications, building resumes, calling to check on consumers, etc. It is expected that the JC will communicate with the ESC for another assignment if they have any unexpected down time.
  • It is expected that each JC maintain a level of professional courtesy to their counterparts. It is also expected that each JC communicate effectively with all Employment Services team members.
  • JC is expected to maintain contact with the Employment Specialist (ES) of any tardiness, absences, problems/critical incidents/concerns regarding consumers or the training site.
  • JC is expected to maintain program structure and outline, and coordinate with the ES any amendments to structure and outline to meet the needs of the consumers and/or employment site management.
  • JC is expected to turn in Job Coaching Logs by the last day of the month that have been proofread, as well as grammar, spell, and content checked, to the ESC.  The ESC will approve the Job Coach Logs and return to the JC to obtain consumer signatures.
  • JC is expected to participate in scheduled Employment Services Division meetings with the Manager of Mission Services, at a time/location designated by the Director of Mission Services.

Essential Functions

To perform this job successfully, an individual must be able to communicate effectively orally, in writing and electronically; conduct situational assessments, proofread and verify confidential documentation; organize, plan and prioritize work; make decisions and solve problems; work with outside agencies.

Education/Experience

Qualified individuals must have a high school diploma or GED, and one year of related experience working with individuals with disabilities.  Possess computer skills (Microsoft Office Suite, Excel/Outlook).  Must be customer/detail oriented (retail experience preferred).  A valid TXDL/driving record acceptable to agency liability carrier is required for this position; ability to lift up to 25 lbs.

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Title RETAIL PRODUCTION ASSOCIATE – FULL TIME
Salary $7.25 ($8.25 AFTER 90 DAYS)
Job Information

 JOB DESCRIPTION

Job Title:          Production Associate

Department:   Retail

Reports To:     Store Manager

FLSA Status:   Non- Exempt

It is an expectation of every employee of Goodwill Industries of East Texas, Inc. to adhere to the Mission, Vision and Values that we have established and have made a commitment to practice.

MISSION

We are dedicated to providing skills training and vocational opportunities for people with barriers to employment.

VISION

We improve lives in the East Texas communities we serve by ensuring that people have the opportunity for economic independence through work.

VALUES

Ÿ Second Chances – We believe that everyone deserves a second chance to change their lives.

Ÿ Service – We believe that we are here to serve our community, our customers, donors, consumers, and each other.

Ÿ Inclusion – We believe that all people can contribute and add value in our society.

Ÿ Opportunity – We believe everyone deserves a chance to succeed, and to fulfil their dreams and goals.

Ÿ Loyalty – We believe in being present and consistent.

Ÿ Friendliness – We believe in spreading joy by sharing kind words and warm smiles.

_____________________________________________________

Summary: This position is responsible for the overall production and selling of goods in our retail stores.

Essential Duties and Responsibilities include the following.

Educate customers and the community about the mission and vision of the organization.

Demonstrate our core values through actions and words.

Meet donors with exceptional customer service, unload donations and safely place them in designated areas.

Sort, price, hang and tag or otherwise process donations as directed.

Place merchandise in appropriate categories on the sales floor.

Assist customers at the register in making their final purchase by accepting cash, credit or debit and offering accurate change back when needed.

Keep the sales floor, processing area, bathrooms and breakroom clean and safe.

Maintain quality, quantity, rotation and cleanliness.

Work a rotating schedule without conflict. Clock in and out at appropriate times and allow a 24 hour notice of absence.

Follow safety policy and procedures at all times. Report to manager immediately any safety concerns.

Any and all other duties as assigned.

Supervisory Responsibilities 

This position does not have supervisory responsibilities.

Competencies 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience 

High School diploma or GED.

Language Skills

Ability to effectively present information and respond to questions from groups of managers, consumers, customers, and the general public.

Mathematical Skills 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills 

Basic computer skills and knowledge of operating a POS system.

Other Skills and Abilities 

Bilingual skills a plus.

Other Qualifications

Must be able to work a flexible schedule, including evenings and weekends.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

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Title Pre-Vocational Administrative Support
Salary 1,920
Start Date 01042019
Location Tyler South Super Store-06
Job Information

The individual in this position will be primarily responsible for coordinating the day to day departmental communication and review of internal and state documentation. This individual will work directly with Counseling, Program Manager and the Director of Mission Services.

The ideal candidate will be proficient in strong written communication skills; ability to assist and train participants, articulate supporting documentation on participants; attention to detail and ability to meet deadlines; possess exemplary customer/participant service skills; obtain and maintain professional relationship with State and Local vendors; core computer skills in Microsoft Word and Excel; ability to work well in a team environment; ability to handle multiple concurrent assignments with attention to detail and meet deadlines.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Ÿ Maintain current system with updates and changes.

Ÿ Provide oversight of departmental documentation.

Ÿ Coordinate the training process of new participants as well as ongoing training to existing participants.

Ÿ Maintain class curriculum and provide instruction for participant training classes.

Ÿ Provide administrative support to Counseling.

Ÿ Provide updates to Counseling and Director of Mission Services on a consistent basis regarding participants.

Ÿ Participate in staffing with Case Managers, Care Givers, etc.

Ÿ Audit files and maintain all participant files.

Ÿ Field and direct calls for Counseling.

ŸAny other duties as assigned by the Director of Mission Services.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate’s degree in business, rehabilitation, or related human services field; and two years of documented experience in data entry and working with individuals with disabilities or barriers.

Language Skills

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should be proficient in Microsoft Office Suite and have knowledge of proprietary software as needed.

Certificates, Licenses, Registrations

A valid TXDL/driving record acceptable to agency liability carrier is required for this position.

Other Skills and Abilities

Bilingual skills a plus.

The individual in this position will be primarily responsible for coordinating the day to day departmental communication and review of internal and state documentation. This individual will work directly with Counseling, Program Manager and the Director of Mission Services.

The ideal candidate will be proficient in strong written communication skills; ability to assist and train participants, articulate supporting documentation on participants; attention to detail and ability to meet deadlines; possess exemplary customer/participant service skills; obtain and maintain professional relationship with State and Local vendors; core computer skills in Microsoft Word and Excel; ability to work well in a team environment; ability to handle multiple concurrent assignments with attention to detail and meet deadlines.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Ÿ Maintain current system with updates and changes.

Ÿ Provide oversight of departmental documentation.

Ÿ Coordinate the training process of new participants as well as ongoing training to existing participants.

Ÿ Maintain class curriculum and provide instruction for participant training classes.

Ÿ Provide administrative support to Counseling.

Ÿ Provide updates to Counseling and Director of Mission Services on a consistent basis regarding participants.

Ÿ Participate in staffing with Case Managers, Care Givers, etc.

Ÿ Audit files and maintain all participant files.

Ÿ Field and direct calls for Counseling.

ŸAny other duties as assigned by the Director of Mission Services.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate’s degree in business, rehabilitation, or related human services field; and two years of documented experience in data entry and working with individuals with disabilities or barriers.

Language Skills

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should be proficient in Microsoft Office Suite and have knowledge of proprietary software as needed.

Certificates, Licenses, Registrations

A valid TXDL/driving record acceptable to agency liability carrier is required for this position.

Other Skills and Abilities

Bilingual skills a plus.

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Title WORK ADJUSTMENT TRAINER – FULL TIME
Salary $11.00
Location Palestine-07, Tyler South Super Store-06, Longview Corporate Office
Job Information

The incumbent in this position is primarily responsible for working with disabled individuals and/or disadvantaged youth & young adults w/challenges providing work adjustment training services. The individual must be able to identify appropriate/inappropriate work behavior by observations, review of existing records, DARS data and/or feedback from family members; train consumers on various job duties, workplace policies and procedures/social skills/safe and efficient operation of equipment.  Periodically monitor Individual Adjustment Plan (IAP) to determine progress or modify as needed to maintain individual goal(s); attend mandatory meetings.

This individual has direct oversight of supervision of consumers assigned to their WAT training area; maintain daily logs on the individual’s progress; complete timely monthly reports on consumers; development that includes, but is not limited to: skills, growth, punctuality, socialization, behavior, and overall improvement.

The ideal candidate will be skilled in working with diverse population of disabled and/or disadvantage clients; developing and maintain professional and cooperative relations with DARS counselors, WSAT Coordinators, and DBS consumers; have excellent verbal/written communication skills, interpersonal skills, and technical skills. The requirements listed above are representative of the knowledge, skills and/or abilities required.

Essential Functions: To perform this job successfully, an individual must be able to train, monitor, coach and evaluate disabled individuals and/or a population of youth some having disciplinary challenges; intervene/address consumer crisis, perform extensive report writing (good written and verbal communication skills; a must). Mobility – required to stand; frequently walk, climb, stoop, kneel, crouch, crawl. Dexterity – requires hands to manipulate, feel, reach, lift and/or carry. Sensory – able to see objects, colors at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel. Lifting – frequently lifts and/or carries 25 to 50 lbs. using safety measures in place.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions perform each essential duty satisfactorily.

Education/Experience: High School Diploma or GED and a Bachelor’s degree in a related field (Education, Sociology, Social Services, or Liberal Arts) with a minimum of one year of experience in rehabilitation or work adjustment like services; or an AA degree in a related field and 2 years of training/experience; possess computer skills (Microsoft Office Suite, Excel/Outlook). Substitution:  4 years of directly related experience working with people with disabilities and/or in group homes or half-way houses.  An AA degree must be obtained (in a related field as approved by the organization) within 2 years of appointment.  A valid TXDL/driving record acceptable to agency liability carrier is required for this position.

We offer a competitive wage and benefit package, including up to 30 days of paid time off per year.

 

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Title Instructor/Facilitator
Salary 16.00/Hr
Start Date 01-15-2019
Location Tyler Main-01
Job Information

Essential Duties and Responsibilities include the following:

Deliver and teach competencies required for Goodwill and GoodTech Academy courses.

Follow curriculum, lesson plans, teaching materials provided to aid students in developing skills and confidence in networking, security and cybersecurity analyst practices.

Design and develop appropriate computer instructional material to include lab sessions and hands-on practices.

Offer one-on-one support to students during lab and training periods.

Evaluate student performance and maintain measurements of student progress toward student learning outcomes through testing, observation, and assessment of skills attained.

Provide a positive, stimulating learning environment that encourages student participation, interpersonal skills development, and concepts of communication common to the industry.

Education and/or Experience

Bachelor’s degree in Computer Science, Information Systems, Business Management or related field. CompTIA A+, Network+, Security+ Certifications.

CompTIA Cybersecurity Analyst preferred. Applicant must be able to get this certification within 60 days of hire date. CISM or CISSP can be used in place of CySA+.

Computer Skills

Extensive knowledge and skills in security assets, policies, and procedures. Cisco CCNA, networking protocols, Linux and Microsoft Windows desktop and server operating systems, and computer forensics, security.

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Title ASSISTANT ATTORNEY GENERAL I/II – TEMPORARY-FULL TIME
Salary $23.00 – $25.00/HR
Start Date 2017-09-01
End Date 2018-08-31
Location LONGVIEW (OAG OFFICE)
Job Information

GENERAL DESCRIPTION

Performs entry-level legal work.  Work involves providing legal advice, counsel, and assistance; representing the State’s interest in civil and criminal matters; reviewing, evaluating, and rendering legal opinions; preparing legal documentation; and assisting in drafting bills for legislative consideration.  Works under close supervision, with minimal latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED

Provides legal advice, counsel, and assistance.

Represents the State’s interest in civil and criminal matters.

Prepares legal documents, including but not limited to briefs, pleadings, and memoranda.

Performs legal research and investigations, and reports findings and conclusions.

Participates in administrative and evidentiary hearings and in the discovery process.

Assists in preparing cases for trials

Assists in representing the Office of the Attorney General in state or federal district and appellate courts.

Assists in drafting bills for legislative consideration.

Performs related work as assigned.

GENERAL QUALIFICATION GUIDELINES

Experience and Education

Experience in legal work. Graduation from an accredited law school with a Juris Doctor (JD) degree.  Member in good standing with the State Bar of Texas.

Knowledge, Skills, and Abilities

Knowledge of legal principles, practices, and proceedings; and of state and federal laws, regulations, and rules.

Skill in legal research, writing, and analysis; in conducting investigations; in mediation and negotiations; in using reasoning and logic; in identifying and solving complex problems; in prioritizing workloads; in using judgment to identify courses of action; and in the use of a computer and applicable software.

Ability to prepare legal documents, to conduct research, to interpret and apply laws, to summarize findings, to prepare cases for trial, to conduct hearings, and to communicate effectively.

Registration, Certification, or Licensure

Must be licensed as an attorney by the State of Texas.

Essential Functions:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skills, and/or ability required.  (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).  Individuals with disabilities are encouraged to apply.

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Title RETAIL MANAGER-FULL TIME
Start Date 2018-03-09
Location Tyler Main-01
Job Information

DUTIES AND RESPONSIBILITIES:

Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws and ensures compliance from all store staff.  Enforces security and loss prevention procedures, including ensuring sales transactions are rung up and reported accurately, all monies are collected, counted and deposited securely in the designated bank. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work schedules; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

In addition, this position ensures merchandise colorization and categorizes of textile inventory; maintains adequate store inventory, formulates pricing policies on merchandise according to requirements for profitability of store operations; investigate accidents/injuries; assist in completing paperwork accurately and neatly and submits within established timeframes. Maintain a safe working /shopping environment for all employees and customers. Respond in a timely manner to customer complaints or inquiries; perform various retail duties as assigned.

 

Proficient in the above listed skills with prior customer service experience preferably in a retail environment; assist in achieving or exceeding store sales monthly and annual goals;  maintain and control revenue expenses monthly and annually; able to learn company policies and procedures in a short period of time and ensure compliance of the same of the retail staff; ensures customers are treated in a fair, courteous and efficient manner by store staff; knowledge of and the ability to administer first aid in case of accidents.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily listed above which are representative of the Knowledge, Skills, and/or Abilities required; Additionally this incumbent will be proficient in math, reading, and writing; able to perform the physical demands of the job which include: Mobility-required to stand; frequently walk, climb, stoop, kneel, crouch, crawl. Dexterity– requires hands to manipulate, feel, reach, lift and/or carry.  Sensory– able to see objects, colors at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel.  Lifting-frequently lifts and/or carries 25 to 50 lbs. using safety measures in place. (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).  Hours are primarily daytime hours with some evening work and rotating weekends.

EDUCATION AND EXPERIENCE: 

High school diploma or (GED) and 2 years Customer Service Experience, one of which must include one year in a management position. (A Customer Service Certificate may be substituted for 3 months of related experience. Retail Management Certificate may be substituted for 6 months of retail experience).

QUALIFICATIONS

SKILLS IN:

Retail store management & activities of store personnel; scheduling, merchandising; math, reading and writing.Identifying and resolving problems in a timely manner; works well in group problem solving situations; responds promptly to customer needs; and solicits customer feedback to improve service.

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Title EMPLOYMENT SPECIALIST
Salary 910.00 – 1001.00/BI-WEEKLY
Location Tyler South Super Store-06
Job Information

The incumbent in this position will be primarily responsible for networking in the community to develop jobs for people with disabilities; communicating with Disability Rehabilitation Services (DRS) and Disability Blind Services (DBS) Counselors regarding consumers (disabled/severely disabled population served); perform job and site task analysis to determine appropriate referral partner and/or need for accommodation of the same; conducts planning meetings for new consumers regarding monthly placements, assist employers with providing necessary accommodations for consumers to perform job duties effectively; communicate with Manager of Vocational Services regarding caseload as needed.

This individual maintains case notes on the Goodwill Workforce Development Server for each consumer’s case worked on a daily basis; performs Job Coach duties in the absence of the fulltime Job Coach(es), including but not limited to:  train consumers on various job duties/workplace policies and procedures/social skills/safe and efficient operation of equipment, etc.: performing Job Readiness Training; advocate for consumers in the workforce to promote successful relationships between employers and employee.

The ideal candidate will be skilled in developing and maintaining professional, cooperative relations with local businesses and agencies; interested in assisting individuals seeking to achieve sustainable employment while overcoming varied disabilities.

Essential Functions:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily listed above which are representative of the knowledge, skills, and/or abilities required; additionally, this incumbent will be proficient in math, reading, and writing; able to perform the physical demands of the job which include:  Mobility – required to stand; frequently walk; climb, stoop, kneel, crouch, crawl.  Dexterity – requires hands to manipulate, feel, reach, lift and/or carry.  Sensory – able to see objects, color at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel.  Lifting – frequently lifts and/or carries 25 to 50 lbs. using safety measures in place.  (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

Education/Experience:  High School Diploma or GED, and a Bachelor’s degree in rehabilitation, business, marketing, or a related human services field in addition to one year’s directly related work experience; or an Associate’s Arts degree in rehabilitation, business, marketing, or a related human services field, and two years’ directly related work experience; or a UNT CRT Certification plus three years directly related experience/or 4 years of directly related experience working with people with disabilities; and/or group homes or half-way houses.  An AA degree must be obtained (in a related field approved by the organization) within 2 years of appointment.  Must maintain current TX DL driving record acceptable to the Company’s insurance carrier/ and have reliability transportation. (Bilingual is a plus).

We offer a competitive wage and benefit package, including up to 30 days of paid time off per year.

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Title EMPLOYMENT SPECIALIST COORDINATOR
Salary $27,500.00/Salaried
Location Tyler
Job Information

The incumbent in this position will primarily be responsible for the supervision and coordination of all Job Coaches and Employment Specialist (currently 3 locations:  Longview, South (Loop), Main (Administration building).

This individual will maintain oversight of staff ensuring close contact with clients during job training and placement to resolve problems and evaluate placement adequacy; perform intake and coordinate situation assessments for consumers; coordinate job readiness and placement for persons coping with personal, social and vocational difficulties; communicate with business partners to maintain employment for consumers; verify/proofread documents/records as it pertains to benchmarks, Job Coach notes, and CCSA’s, etc.; monitor credentialing of staff; ensure all billing is submitted timely and proofread from all Job Coaches and Employment Specialists; conduct job interviews.

  • Provide oversight of departmental documentation
  • Assist in training process of new staff as well as ongoing training to existing staff
  • Coordinate day to day departmental communication, scheduling and review of internal and state documentation
  • Provide administrative support to management
  • Provide updates to Manager of Mission Services on a consistent basis regarding Employment Services consumers
  • Perform duties of Employment Specialist
  • Perform back up Job Coaching duties as needed
  • Coordinate all Employment Services programs
  • Proofread job coach logs and benchmarks prior to Job Coach, Employment Specialist or Consumer signing
  • Coordinate job coaching schedules
  • Notify Employment Specialist of overflow job coaching needs
  • Participate in Division staff meetings and provide updates on consumers
  • Coordinate transportation for Employment Services consumers
  • Review and edit Job Coach’s and Employment Specialist time records in TC1 system prior to end of pay period.
  • Review PTO for Job Coaches and Employment Special prior to approving time off.
  • Audit word document notes, as well as application logs, and address with Manager any deficits promptly

The ideal candidate will be proficient in the above listed skills set in addition to demonstrating the ability to: supervise staff while possibly carrying a caseload of approximately 5-10 consumers; provide supported employment leadership; ensure Benchmarks are met and submitted timely by staff; partner with DARS and other community/business referral sources, such as schools and community groups to maintain relationship; analyze information from interviews, educational and medical records, consult with other professionals; locate barriers to employment and work with clients to develop strategies for overcoming these barriers; communicate effectively orally and in writing; other duties as assigned.

Minimum Qualifications

Qualified individuals must have a high school diploma or GED; in addition to a Bachelor’s degree (B.A. or B.S) in a related field of study (rehabilitation, business, marketing, or a related human services field (a Master’s degree is a plus); four years related experience, two of which included supervision of staff. A valid TXDL/driving record acceptable to agency liability carrier is required for this position; ability to lift up to 25lbs.

 

Essential Functions

To perform this job successfully an individual must be able to communicate effectively orally, in writing and electronically; supervise staff providing services to consumers with varying disabilities; conduct situational assessments, proofread and verify confidential documentation; provide secure storage of confidential files; organize, plan and prioritize work; make decisions and solve problems; work with outside agencies.  This is a highly confidential position.

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Administrative Offices
general@goodwilletx.com

409 West Locust
Tyler, Texas 75702

 
Goodwill Transportation Department

500 ENE Loop 323
Tyler, Texas 75706

(903) 593-5409 tel

 
Goodwill Commercial Services Division

1530 John Carney Drive
Tyler, TX 75701

(903) 593-2481 tel
(903) 592-7262 fax

 
Goodwill's Human Resources Department and
Employment:

employment@goodwilletx.com

409 West Locust
Tyler, Texas 75702

(903) 593-8438 tel
(903) 593-8774 fax