Job Title: Production Associate
Reports To: Store Manager
FLSA Status: Non- Exempt
It is an expectation of every employee of Goodwill Industries of East Texas, Inc. to adhere to the Mission, Vision and Values that we have established and have made a commitment to practice.
We are dedicated to providing skills training and vocational opportunities for people with barriers to employment.
We improve lives in the East Texas communities we serve by ensuring that people have the opportunity for economic independence through work.
Second Chances – We believe that everyone deserves a second chance to change their lives.
Service – We believe that we are here to serve our community, our customers, donors, consumers, and each other.
Inclusion – We believe that all people can contribute and add value in our society.
Opportunity – We believe everyone deserves a chance to succeed, and to fulfil their dreams and goals.
Loyalty – We believe in being present and consistent.
Friendliness – We believe in spreading joy by sharing kind words and warm smiles.
Summary: This position is responsible for the overall production and selling of goods in our retail stores.
Essential Duties and Responsibilities include the following.
Educate customers and the community about the mission and vision of the organization.
Demonstrate our core values through actions and words.
Meet donors with exceptional customer service, unload donations and safely place them in designated areas.
Sort, price, hang and tag or otherwise process donations as directed.
Place merchandise in appropriate categories on the sales floor.
Assist customers at the register in making their final purchase by accepting cash, credit or debit and offering accurate change back when needed.
Keep the sales floor, processing area, bathrooms and breakroom clean and safe.
Maintain quality, quantity, rotation and cleanliness.
Work a rotating schedule without conflict. Clock in and out at appropriate times and allow a 24 hour notice of absence.
Follow safety policy and procedures at all times. Report to manager immediately any safety concerns.
Any and all other duties as assigned.
This position does not have supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School diploma or GED.
Ability to effectively present information and respond to questions from groups of managers, consumers, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Basic computer skills and knowledge of operating a POS system.
Other Skills and Abilities
Bilingual skills a plus.
Must be able to work a flexible schedule, including evenings and weekends.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.