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Title ASSISTANT RETAIL MANAGER – FULL TIME
Salary $10.50/HR
Job Information

The incumbent in this position will be primarily responsible for the assisting the manager of a retail store; in the absence of the Store Manager supervise 10+ retail employees; coordinates activities of workers in retail store by performing the following duties:  carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws and ensures compliance from all store staff.  Ensures merchandise colorization and categorizes of textile inventory, maintain adequate store inventory, monitor pricing of merchandise; investigate accidents/injuries; assist in completing paperwork accurately and neatly and submits within established time-frames.  Maintain a safe working/shopping environment for all employees and customers.  Respond in a timely manner to customer complaints or inquiries; perform various retail duties as assigned.

The ideal candidate will be proficient in the above-listed skills with prior customer service experience preferably in a retail environment; will assists in achieving or exceeding budget store sales monthly and annual goals; able to lean company policies and procedures in a short period of time and ensure compliance of the same of the retail staff; will have knowledge of and the ability to administer first aid in case of accidents.

Essential Functions:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily listed above which are representative of the Knowledge, Skills, and/or Abilities required; additionally this incumbent will be proficient in math, reading, and writing; able to perform the physical demands of the job which include:  Mobility – required to stand; frequently walk, climb, stoop, kneel, crouch, crawl.  Dexterity – requires hands to manipulate, feel, reach, lift and/or carry.  Sensory – able to see objects, colors at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel.  Lifting – frequently lifts and/or carries 25 to 50 lbs. using safety measures in place.  (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).  Hours are primarily daytime hours with some evening work and rotating weekends.

Education and/or Experience:  High School Diploma or GED required plus 12 months of retail customer service experience, 6 months of which must have been in a management position.  (Retail Management Certificate may be substituted for 6 months of retail experience).  Must also possess a current TXDL with an acceptable driving record that meets company’s insurance standards.  (Bilingual is a plus)

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Title RETAIL PRODUCTION ASSOCIATE – FULL TIME
Salary $7.25 ($8.25 AFTER 90 DAYS)
Job Information

 JOB DESCRIPTION

Job Title:          Production Associate

Department:   Retail

Reports To:     Store Manager

FLSA Status:   Non- Exempt

It is an expectation of every employee of Goodwill Industries of East Texas, Inc. to adhere to the Mission, Vision and Values that we have established and have made a commitment to practice.

MISSION

We are dedicated to providing skills training and vocational opportunities for people with barriers to employment.

VISION

We improve lives in the East Texas communities we serve by ensuring that people have the opportunity for economic independence through work.

VALUES

Ÿ Second Chances – We believe that everyone deserves a second chance to change their lives.

Ÿ Service – We believe that we are here to serve our community, our customers, donors, consumers, and each other.

Ÿ Inclusion – We believe that all people can contribute and add value in our society.

Ÿ Opportunity – We believe everyone deserves a chance to succeed, and to fulfil their dreams and goals.

Ÿ Loyalty – We believe in being present and consistent.

Ÿ Friendliness – We believe in spreading joy by sharing kind words and warm smiles.

_____________________________________________________

Summary: This position is responsible for the overall production and selling of goods in our retail stores.

Essential Duties and Responsibilities include the following.

Educate customers and the community about the mission and vision of the organization.

Demonstrate our core values through actions and words.

Meet donors with exceptional customer service, unload donations and safely place them in designated areas.

Sort, price, hang and tag or otherwise process donations as directed.

Place merchandise in appropriate categories on the sales floor.

Assist customers at the register in making their final purchase by accepting cash, credit or debit and offering accurate change back when needed.

Keep the sales floor, processing area, bathrooms and breakroom clean and safe.

Maintain quality, quantity, rotation and cleanliness.

Work a rotating schedule without conflict. Clock in and out at appropriate times and allow a 24 hour notice of absence.

Follow safety policy and procedures at all times. Report to manager immediately any safety concerns.

Any and all other duties as assigned.

Supervisory Responsibilities 

This position does not have supervisory responsibilities.

Competencies 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience 

High School diploma or GED.

Language Skills

Ability to effectively present information and respond to questions from groups of managers, consumers, customers, and the general public.

Mathematical Skills 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills 

Basic computer skills and knowledge of operating a POS system.

Other Skills and Abilities 

Bilingual skills a plus.

Other Qualifications

Must be able to work a flexible schedule, including evenings and weekends.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

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Title Good Assist Outreach Navigator – Part-Time
Salary $10.00/Hr.
Job Information

[Essential] Duties included but not limited to:

  • Responsible for assisting individuals in filling out applications for SNAP benefits, Medicaid, Medicare, and TANF benefits.
  • Work schedule as assigned, including weekends and after regular office hours.
  • Make appropriate referrals to other community agencies as needed.
  • Recruit and coordinate individuals to work at GoodAssist Kiosks.
  • Attend training as designated.
  • Complete necessary paperwork for grant tracking.

Qualifications

  • High School diploma or GED required.
  • 6 months of work directly related to experience in customer service (preferred with knowledge of state and Federal programs).
  • Basic MS computer skills.
  • Valid Texas Driver’s License and driving record acceptable to Goodwill’s Automobile Liability Carrier.
  • Must be able to lift up to 25 -50 pounds; some assignments may require lifting, bending, crouching and standing or sitting for long periods of time.
  • Bilingual skills a plus.

In addition to H.S. Diploma and specified degree or certification, applicant must also be able to perform the essential duties as outlined above. 

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Title WORK ADJUSTMENT TRAINER – FULL TIME
Salary $11.00
Job Information

The incumbent in this position is primarily responsible for working with disabled individuals and/or disadvantaged youth & young adults w/challenges providing work adjustment training services. The individual must be able to identify appropriate/inappropriate work behavior by observations, review of existing records, DARS data and/or feedback from family members; train consumers on various job duties, workplace policies and procedures/social skills/safe and efficient operation of equipment.  Periodically monitor Individual Adjustment Plan (IAP) to determine progress or modify as needed to maintain individual goal(s); attend mandatory meetings.

This individual has direct oversight of supervision of consumers assigned to their WAT training area; maintain daily logs on the individual’s progress; complete timely monthly reports on consumers; development that includes, but is not limited to: skills, growth, punctuality, socialization, behavior, and overall improvement.

The ideal candidate will be skilled in working with diverse population of disabled and/or disadvantage clients; developing and maintain professional and cooperative relations with DARS counselors, WSAT Coordinators, and DBS consumers; have excellent verbal/written communication skills, interpersonal skills, and technical skills. The requirements listed above are representative of the knowledge, skills and/or abilities required.

Essential Functions: To perform this job successfully, an individual must be able to train, monitor, coach and evaluate disabled individuals and/or a population of youth some having disciplinary challenges; intervene/address consumer crisis, perform extensive report writing (good written and verbal communication skills; a must). Mobility – required to stand; frequently walk, climb, stoop, kneel, crouch, crawl. Dexterity – requires hands to manipulate, feel, reach, lift and/or carry. Sensory – able to see objects, colors at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel. Lifting – frequently lifts and/or carries 25 to 50 lbs. using safety measures in place.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions perform each essential duty satisfactorily.

Education/Experience: High School Diploma or GED and a Bachelor’s degree in a related field (Education, Sociology, Social Services, or Liberal Arts) with a minimum of one year of experience in rehabilitation or work adjustment like services; or an AA degree in a related field and 2 years of training/experience; possess computer skills (Microsoft Office Suite, Excel/Outlook). Substitution:  4 years of directly related experience working with people with disabilities and/or in group homes or half-way houses.  An AA degree must be obtained (in a related field as approved by the organization) within 2 years of appointment.  A valid TXDL/driving record acceptable to agency liability carrier is required for this position.

We offer a competitive wage and benefit package, including up to 30 days of paid time off per year.

 

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Title WAREHOUSE PICK/PACK AND ASSEMBLER
Salary 8.50/HR
Location Commercial Services Division
Job Information
  • Receive orders, fill and double check accuracy of orders
  • Examine shipment contents and compare with records such as manifests, invoices or orders to verify accuracy
  • Record shipment data, weight, charges, space availability, damages or discrepancies for reporting, accounting or recordkeeping purposes
  • Communicate with customer via e-mail and phone
  • Prepare documents, such as work orders, bills of lading, shipping orders to route materials
  • Pack, seal, label or affix postage for shipping, using hand tools, power tools or postage meter
  • Assembly and janitorial duties as required
  • Any other duties as assigned

Qualifications

  • High school diploma or GED; proficient in Microsoft Office Suite
  • Current TXDL and driving record acceptable to the Company’s Insurance carrier
  • Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
  • Operate a forklift
  • Bilingual skills a plus
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Title RETAIL LEAD – FULL TIME
Salary $9.25/Hr
Start Date 03082018
Job Information

The incumbent in this position intermittently performs duties identical to that of the Retail Clerk. In addition, this individual will perform other retail duties as assigned by management and differs in responsibility of that of the Retail Clerk in that this position insures that all employees are trained for the jobs they will be performing, including but not limited to:  training on equipment that will be used, outlining and potential safety hazards of the work; inspects personal protective equipment (PPE) and corrects or reports any issues or concerns to the supervisor; constantly monitors work areas, conducts periodic safety inspections taking corrective action as necessary; assists in achieving or exceeding projected monthly/annual sales goals.

The ideal candidate will be proficient in the above listed skills with prior customer service experience preferably in a retail environment.

Additionally this incumbent will be proficient in math, reading, and writing in English (although bi-lingual is a plus); able to learn company policies and procedures in a short period of time and ensure compliance of the same of the retail staff; knowledge of and the ability to administer first aid in case of accidents.

Essential Functions:  To perform this job successfully, an individual must be able to perform each duty satisfactorily, listed above which are representative of the Knowledge, Skills, and/or Abilities required; in addition to physical demands of the job which include: Mobility – required to stand; frequently walk, climb, stoop, kneel, crouch, crawl. Dexterity – requires hands to manipulate, feel, reach, lift and/or carry. Sensory – able to see objects, colors at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel. Lifting – frequently lifts and/or carries 25 to 50 lbs. using safety measures in place.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Hours are primarily daytime hours with some evening work and rotating weekends.

Education and/or Experience:  High School Diploma or GED required plus 1 year full time equivalent Customer Service Experience.  (Retail Management Certificate may be substituted for 6 months of retail experience).   (Bilingual is a plus)

We offer a competitive wage and benefit package, including up to 30 days of paid time off per year.

DEADLINE TO APPLY: Open continuous until filled.

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Title Administrative Database Office Assistant
Salary 11.75/hr
Location Tyler South Super Store-06
Job Information

 

The ideal candidate will be proficient in strong written communication skills; ability to assist and train staff to write clear, articulate supporting documentation on consumers; attention to detail and ability to meet deadlines; possess exemplary customer/consumer service skills; obtain and maintain professional relationship with State and Local vendors; core computer skills in Microsoft Word and Excel; ability to work well in a team environment; ability to handle multiple concurrent assignments with attention to detail and meet deadlines.

 

DESCRIPTION

 

  • Act as backup to Administrative Database Analyst and other Services.
  • Maintain current  system with updates and changes
  • Enter data for other services within the Mission Services
  • Assist in billing services, requesting and/or entering purchase orders into the system for WAT, ES, and Social Services.
  • Provide administrative support to management.
  • Assist in reviewing WAT, Job Coach’s and Employment Specialist notes in the current system
  • Audit files and maintain all consumer files.
  • Assist with Mission Services reporting and projects.
  • Any other duties as assigned by the Director of Mission Services or Program Manager

Essential Functions:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skills, and/or ability required.  (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).  Duties essential to this position in addition to those listed above are as follows:  attend all mandatory meetings, and complete all required training.

 

Education/Experience High School diploma; and two years of documented experience in a professional or personal setting routinely providing data entry or office coordination; or

an associate’s degree in the computer technology field, business, rehabilitation, or related human services; and one year of documented experience in a professional or personal setting routinely working programming, networking or data entry; A valid TXDL/driving record acceptable to agency liability carrier is required for this position.

 

This is a highly confidential position.

 

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Title Employment Specialist Coordinator
Salary 12.50/hr
Location Tyler South Super Store-06
Job Information

The incumbent in this position will primarily be responsible for the supervision and coordination of all Job Coaches and Employment Specialist (currently 2 locations:  Longview, South (Loop)

This individual will maintain oversight of staff ensuring close contact with clients during job training and placement to resolve problems and evaluate placement adequacy; perform intake and coordinate situation assessments for consumers; coordinate job readiness and placement for persons coping with personal, social and vocational difficulties; communicate with business partners to maintain employment for consumers; verify/proofread documents/records as it pertains to benchmarks, Job Coach notes, and CCSA’s, etc.; monitor credentialing of staff; ensure all billing is submitted timely and proofread from all Job Coaches and Employment Specialists; conduct job interviews.

  • Provide oversight of departmental documentation
  • Assist in the training process of new staff as well as ongoing training to existing staff
  • Coordinate day to day departmental communication, scheduling and review of internal and state

documentation

  • Provide administrative support to management
  • Provide updates to Manager of Mission Services on a consistent basis regarding Employment

Services consumers

  • Perform duties of Employment Specialist
  • Perform back up Job Coaching duties as needed
  • Coordinate all Employment Services programs
  • Proofread job coach logs and benchmarks prior to Job Coach, Employment Specialist or

Consumer signing

  • Coordinate job coaching schedules
  • Notify Employment Specialist of overflow job coaching needs
  • Participate in Division staff meetings and provide updates on consumers
  • Coordinate transportation for Employment Services consumers
  • Review and edit Job Coach’s and Employment Specialist time records in TC1 system prior to the end of pay period.
  • Review PTO for Job Coaches and Employment Special prior to approving time off.

Audit word document notes, as well as application logs, and address with Manager any deficits promptly

The ideal candidate will be proficient in the above-listed skills set in addition to demonstrating the ability to: supervise staff while possibly carrying a caseload of approximately 5-10 consumers; provide supported employment leadership; ensure Benchmarks are met and submitted timely by staff; partner with DARS and other community/business referral sources, such as schools and community groups to maintain relationship; analyze information from interviews, educational and medical records, consult with other professionals; locate barriers to employment and work with clients to develop strategies for overcoming these barriers; communicate effectively orally and in writing; other duties as assigned.

Minimum Qualifications

Qualified individuals must have a high school diploma or GED; in addition to a Bachelor’s degree (B.A. or B.S) in a related field of study (rehabilitation, business, marketing, or a related human services field (a Master’s degree is a plus); four years related experience, two of which included supervision of staff. A valid TXDL/driving record acceptable to agency liability carrier is required for this position; ability to lift up to 25lbs.

 

Essential Functions

To perform this job successfully an individual must be able to communicate effectively orally, in writing and electronically; supervise staff providing services to consumers with varying disabilities; conduct situational assessments, proofread and verify confidential documentation; provide secure storage of confidential files; organize, plan and prioritize work; make decisions and solve problems; work with outside agencies.  This is a highly confidential position.

The incumbent in this position will primarily be responsible for the supervision and coordination of all Job Coaches and Employment Specialist (currently 2 locations:  Longview, South (Loop)

This individual will maintain oversight of staff ensuring close contact with clients during job training and placement to resolve problems and evaluate placement adequacy; perform intake and coordinate situation assessments for consumers; coordinate job readiness and placement for persons coping with personal, social and vocational difficulties; communicate with business partners to maintain employment for consumers; verify/proofread documents/records as it pertains to benchmarks, Job Coach notes, and CCSA’s, etc.; monitor credentialing of staff; ensure all billing is submitted timely and proofread from all Job Coaches and Employment Specialists; conduct job interviews.

  • Provide oversight of departmental documentation
  • Assist in the training process of new staff as well as ongoing training to existing staff
  • Coordinate day to day departmental communication, scheduling and review of internal and state

documentation

  • Provide administrative support to management
  • Provide updates to Manager of Mission Services on a consistent basis regarding Employment

Services consumers

  • Perform duties of Employment Specialist
  • Perform back up Job Coaching duties as needed
  • Coordinate all Employment Services programs
  • Proofread job coach logs and benchmarks prior to Job Coach, Employment Specialist or

Consumer signing

  • Coordinate job coaching schedules
  • Notify Employment Specialist of overflow job coaching needs
  • Participate in Division staff meetings and provide updates on consumers
  • Coordinate transportation for Employment Services consumers
  • Review and edit Job Coach’s and Employment Specialist time records in TC1 system prior to end

of pay period.

  • Review PTO for Job Coaches and Employment Special prior to approving time off.

Audit word document notes, as well as application logs, and address with Manager any deficits promptly

The ideal candidate will be proficient in the above-listed skills set in addition to demonstrating the ability to: supervise staff while possibly carrying a caseload of approximately 5-10 consumers; provide supported employment leadership; ensure Benchmarks are met and submitted timely by staff; partner with DARS and other community/business referral sources, such as schools and community groups to maintain relationship; analyze information from interviews, educational and medical records, consult with other professionals; locate barriers to employment and work with clients to develop strategies for overcoming these barriers; communicate effectively orally and in writing; other duties as assigned.

Minimum Qualifications

Qualified individuals must have a high school diploma or GED; in addition to an Associate Degree in a related field of study  (rehabilitation, business, marketing, or a related human services field (a Master’s degree is a plus); four years related experience, two of which included supervision of staff. A valid TXDL/driving record acceptable to agency liability carrier is required for this position; ability to lift up to 25lbs.

 

Essential Functions

To perform this job successfully an individual must be able to communicate effectively orally, in writing and electronically; supervise staff providing services to consumers with varying disabilities; conduct situational assessments, proofread and verify confidential documentation; provide secure storage of confidential files; organize, plan and prioritize work; make decisions and solve problems; work with outside agencies.  This is a highly confidential position.

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Title GoodAssist Outreach Navigator
Salary 11.00
Job Information

[Essential] Duties included but not limited to:

  • Responsible for assisting individuals in filling out applications for SNAP benefits, Medicaid, Medicare, and TANF benefits.
  • Work schedule as assigned, including weekends and after regular office hours.
  • Make appropriate referrals to other community agencies as needed.
  • Recruit and coordinate individuals to work at GoodAssist Kiosks.
  • Attend training as designated.
  • Rotate between locations.
  • Complete necessary paperwork for grant tracking.

Qualifications

  • High School diploma or GED required.
  • 6 months of work directly related to experience in customer service (preferred with knowledge of state and Federal programs).
  • Basic MS computer skills.
  • Valid Texas Driver’s License and a driving record acceptable to Goodwill’s Automobile Liability Carrier.
  • Must be able to lift up to 25 -50 pounds; some assignments may require lifting, bending, crouching and standing or sitting for long periods of time.
  • Bilingual skills a plus.

In addition to H.S. Diploma and specified degree or certification, applicant must also be able to perform the essential duties as outlined above. 

Apply Now


Title E-Commerce Lister Part-Time
Salary 7.25
Location North Campus-Operations
Job Information

Summary: To assist in the overall operation of the eCommerce store, including accepting and processing donations, assisting online customers, shelving and shipping orders.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Efficiently post auction items online using PC system meeting department production goals for listing said items; accurately shelve listed items into inventory; works with as much speed, efficiency, and accuracy as possible; all work reflects a neat, professional image.

Adheres to the established standard of quality for item descriptions and item photographs; photographs items to be posted online.

Provides prompt and accurate customer service.

Maintains a clean and safe work environment.

 

Qualifications Highly skilled with Windows PC and operating system.  Must be able to multi-task and work both rapidly and efficiently.  Ability to communicate effectively in English.  Ability to figure percentages and perform simple math computations.

 

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Certificates, Licenses, Registrations

 

Must have a current TXDL with a driving record acceptable to the Agency automobile insurance liability carrier.  Must be able to provide proof of insurance on a personal vehicle.

 

Other Skills and Abilities

 

Bilingual skills a plus.

Other Qualifications

Must be able to travel to all store locations within the Goodwill territory.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

Apply Now


Administrative Offices
general@goodwilletx.com

409 West Locust
Tyler, Texas 75702

 
Goodwill Transportation Department

500 ENE Loop 323
Tyler, Texas 75706

(903) 593-5409 tel

 
Goodwill Commercial Services Division

1530 John Carney Drive
Tyler, TX 75701

(903) 593-2481 tel
(903) 592-7262 fax

 
Goodwill's Human Resources Department and
Employment:

employment@goodwilletx.com

409 West Locust
Tyler, Texas 75702

(903) 593-8438 tel
(903) 593-8774 fax