Instructor: Kari Lindley
Office Phone: 903-593-8438, ext. 1007
Office: Goodwill Industries of East Texas – 409 W Locust ST.
Cell Phone: 903-352-5940
Instructor: Ty Gentry
Office Phone: 903-593-8438
Cell Phone: 512-998-1234
Class Hours: Monday to Thursday 8:00 AM to 4:00 PM, Fridays Available for labs and projects
This course is designed to help students prepare for the A+ certification. Upon completion students will have the knowledge required to: assemble components based on customer requirements; install, configure and maintain devices, PCs and software for end users; understand the basics of networking and security/forensics; properly and safely diagnose, resolve and document common hardware and software issues; apply troubleshooting skills; provide appropriate customer support; understand the basics of virtualization, desktop imaging and deployment.