When Andrea Minor, age 36, walked into Goodwill’s Linking Women to Work Clothing Closet she was full of hope and ready for a bright future. Just a few months earlier, she had relocated back to East Texas after 18 years in Atlanta, Ga., with the last (6) being incarcerated.
Hungry for a change, a stable life for her four children (ages 5-13) and a new career path, she remembered a friend telling her how Goodwill had helped her change her life. Andrea had worked as a Certified Nursing Assistant for a geriatrics mental and behavioral institution and she has a passion for helping others, particularly seniors, but said she felt burned out as a CNA and needed a change. So, she met with Goodwill’s ReEntry staff and developed a plan to obtain job training in the areas of customer service, clerical and administration.
A recent graduate of Goodwill’s Job Readiness Program, she is currently interviewing and needed to look her best. Goodwill’s Style Influencer met with her and helped her to pick out three interview appropriate outfits. The clothing was the finishing touch on the start of a new life for she and her children who are all active in church, with sports and school.
Her desire to change to a career focused on customer service, administration, receptionist/secretarial, or retail store management drove her training. Andrea’s goals are to achieve a better education or certification for a career in customer service. So she worked on improving her communication, typing and computer skills.