Thanks to our partnership with the IRS, each year Goodwill Industries of East Texas assists low-income families with free tax preparation through our Volunteer Income Tax Assistance (VITA) program. Despite COVID-19 restrictions, these necessary services will still be provided in person.

The VITA preparation sites are located at:

409 West Locust Tyler, TX 75702 1817 WSW Loop 323 Tyler, TX 75701

Appointments are required. Click the “Schedule Appointment” link at the bottom of this page.

Please review the new guidelines and the list of required documents below to make sure that your appointment goes as smoothly as possible. 

If you have any questions, you can contact us at (903)593-8438 or


  • If you are experiencing any of these symptoms: fever, cough, shortness of breath, new loss of taste or smell, chills, sore throat, congestion or runny nose, vomiting, nausea, diarrhea, please DO NOT come to the site. 
  • If you have been exposed to COVID-19 or flu within 14 days, please DO NOT come to the site.
  • Your temperature will be taken at the site. If you have a fever, access will be denied. 
  • Wearing a mask properly will be required at all times, inside and outside the building. 
  • Minors or companions who do not have to file a tax return will not be allowed in the building.
  • You must have a working phone with you.
  • Be sure to bring all required documents to your appointment.
  • Do not arrive more than 5 minutes before your appointment.
  • Please note that if you are over 15 minutes late for your appointment, the appointment will be cancelled and you will have to reschedule.


  • Copy of Social Security Cards for all individuals on the tax return
  • Copy of a Photo ID of the taxpayer(s)
  • All income documents (W-2, 1099, etc.)
  • Form 1098T (if claiming college expenses)
  • Total paid to daycare provider and daycare provider’s tax identifying number (such as their Social Security Number or Employer Identification Number)
  • Forms 1095-A, B, or C (for Health Insurance)
  • Business expenses (if applicable)
  • Receipts from charitable donations (if applicable)
  • Bank routing number and account number (if you would like to receive a direct deposit)